The privacy and security of your personal information is extremely important to us. This privacy policy explains how and why we use your personal data, to make sure you stay informed and can be confident about giving us your information.
Systematics International Limited is committed to online security and securing your personal information by strict privacy guidelines ensuring that it meets the following criteria:
1) Online security
At Systematics we are constantly reviewing the security measures that we have in place to protect you.
How Systematics protects you
Systematics understands the importance of keeping your personal information secure. We use proven, industry-recognised security tools and processes to achieve this.
Constant review and improvement
We consider good security to be the foundation of customer trust, and for us this makes it sound business practice. We use the latest security techniques – whether physical, technology, or process-related. Plus, we regularly upgrade this protection in response to advances in security threats and the techniques to combat them.
Automatic log off and safety lock
Systematics will automatically log you off after a period of inactivity. This reduces the risk that others could access your information should you step away from your computer or device.
Systematics will also temporarily lock your login if too many unsuccessful attempts are made.
If you do forget your login details you can of course call us and we will send new login details to the address you have registered with us – for your security we do not give these details out over the phone.
Green traffic light address bar
When you log in to apps application of Systematics, you will see a padlock appear in the address bar of your browser (and in Internet Explorer, the address bar will turn green).
This lets you know that you can trust the secure connection to our website. You can click on this padlock or green bar to verify the securely encrypted connection for yourself.
How you can protect yourself
While we ensure that we employ the best security, there are a few things that you can do yourself to help ensure the security and privacy of your information.
Update your antivirus software
Keeping your antivirus software up to date can help reduce the risk of malicious emails reaching your mailbox and the risk of malicious software being installed on your computer from potentially harmful websites. Always keep your software up to date and update it when prompted to do so.
Update your operating system
Protect yourself and stay safe online against evolving threats by ensuring your operating system is always up to date. You can find out more about updating your operating system from Microsoft and Apple or your internal I.T. Departments.
Use strong passwords
When you create a password, always make sure it is strong. Use a combination of letters, numbers and special characters. Be careful not to use the same password for different sites. If a fraudster gets the key to one account they could have access to all your accounts.
Don’t use your PIN, family names and / or dates of birth. Information like this can be easily found on the internet and don’t forget to change your password regularly.
2) Privacy policy
Systematics is committed to maintaining your personal data in accordance with the requirements of the Data Protection Act and will take all reasonable steps to ensure that your personal data is kept secure. This policy applies if you’re a business partner of Systematics International Ltd (supplier, customer, employee) or use any of our services, visit our website, follow us on LinkedIn, email, call or write to us.
We’ll never sell your personal data and will only share it with organisations we work with when it’s necessary and the privacy and security of your data is assured.
Who are ‘we’?
In this policy, whenever you see the words ‘we’, ‘us’, ‘our’, ‘Systematics’, it refers to Systematics International Ltd. Our ICO registration number is ZA351048.
Systematics International Ltd (Reg. Company number 06182332) is a multi-award-winning data processing company that collects, aggregates and delivers market information for multiple industry segments using leading-edge technology, resulting in innovative and cost-effective solutions.
We pride ourselves on delivering timely and accurate data that meets the specialised business needs of our clientele worldwide, satisfying the expressed demand for a single source of good quality information and interpretation delivered in a timely manner.
Our goal is to deliver bespoke, broad and accurate data that meets the specialised business needs of our wide-ranging clients.
If you have any questions in relation to this privacy policy or how we use your personal data they should be sent to mbhatt@systematics-int.co.uk or addressed to the Data Protection Officer, Mr Manuel Bhatt, Honeywood Farm, Unit 1A The Colony, Honeypot Lane, Chelmsford, Essex, CM3 6RT.
What personal data do we collect?
Your personal data (any information which identifies you, or which can be identified as relating to you personally for example, name, address, phone number, email address) will be collected and used by us. We’ll only collect the personal data that we need.
We collect personal data in connection with specific activities such as collecting, aggregating and delivering market information for multiple industries.
You can give us your personal data by filling in forms on our website, by registering to use our website, subscribing to our services, entering survey or by corresponding with us (by phone, email or by joining as a member/supporter/customer).
This personal data you give us may include name, title, address, date of birth, age, gender, job title, email address, telephone numbers, usernames and passwords).
Personal data provided by you
This includes information you give when interacting with us, for example personal details (name, email, address, telephone, and so on) when you contact us in regards to our services.
Financial information provided to us as part of the remittance advice payment made to us as a result of a service we provided.
We may automatically collect the following information:
Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform and if you access our website via your mobile device we may collect your unique phone identifier.
Information about your visit, including, but not limited to the full Uniform Resource Locators (URL) and query string, clickstream to, through and from our website (including date and time), services you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as but not limited to, scrolling, clicks, and mouse-overs), methods used to browse away from the page).
How we use your personal data
We’ll only use your personal data on relevant lawful grounds as permitted by the EU General Data Protection Regulation (from 25 May 2018)/UK Data Protection Act and Privacy of Electronic Communication Regulation.
Personal data provided to us will be used for the purpose or purposes outlined in any fair processing notice in a transparent manner at the time of collection or registration where appropriate, in accordance with any preferences you express. If asked by the police, or any other regulatory or government authority investigating suspected illegal activities, we may need to provide your personal data.
Your personal data may be collected and used to help us deliver our services or reply to your request or enquiry. Below are the main uses of your data which depend on the nature of our relationship with you and how you interact with our various services, websites and activities.
Marketing communications
Your privacy is important to us, so we’ll always keep your details secure. We’d like to use your details to keep in touch about things that may matter to you.
If you choose to hear from us we may send you information based on what is most relevant to you or things you’ve told us you like.
We’ll only send these to you if you agree to receive them and we will never share your information with other companies outside Systematics for inclusion in their marketing.
However, if you tell us you don’t want to receive marketing communications, then you may not hear about other work we do that may be of interest to you.
We may sometimes use third parties to capture some of our data on our behalf, but only where we are confident that the third party will treat your data securely, in accordance with our terms and in line with the requirements set out in the GDPR.
We usually communicate with you by email or phone in order for us to fulfil our duty of providing a service to you as our customer, or as an enquirer of our services.
Membership including newsletters
We use the personal data you provide as a subscriber to our services or enquirer to be able to service you. This includes sending reminders on delays of providing data, quotations for of annual services or even customer surveys, by email.
Updating your data and marketing preferences
We want you to remain in control of your personal data. If, at any time, you want to update or amend your personal data or marketing preferences please contact us in one of the following ways:
Write to:
Systematics International Ltd
Honeywood Farm, Unit 1A The Colony
Honeypot Lane
Chelmsford
Essex
CM3 6RT
Verification, updating or amendment of personal data will take place within 30 days of receipt of your request.
Your data protection rights (DPO)
Where Systematics International Ltd is using your personal data on the basis of consent, you have the right to withdraw that consent at any time. You also have the right to ask Systematics to stop using your personal data for marketing purposes, such as newswires/newsletters.
Tell us by contact us using the details above.
What to do if you’re not happy
In the first instance, please talk to us directly so we can resolve any problem or query. You also have the right to contact the Information Commissions Office (ICO) if you have any questions about Data Protection. You can contact them using their help line 0303 123 113 or at www.ico.org.uk.
Your right to object
You have the right to object to the processing of your personal data that we carry out. The quickest way to do this is to use the unsubscribe link either on our website or individual communications sent to you.
3) Cookie policy
Systematics has created a cookie policy in order to demonstrate our firm commitment to best practices on our web site. We use your IP address to help diagnose problems with our server, and to administer our Web site.
Systematics cookie policy outlines our use of cookies. The policy explains how cookies are used on the Systematics website, links to other websites and how to manage and delete them.
About this cookie policy
This cookie policy applies to the Systematics website and mobile applications.
Throughout this cookie policy, any references to our website cover any website or mobile application maintained by Systematics and partnered marketing organisations. This cookie policy forms part of our website security and privacy provisions.
By accessing our website, you agree that this cookie policy will apply whenever you access our website on any device.
What are cookies and their uses?
Like most other websites, the Systematics website uses cookies. Cookies are small text files stored on your computer or mobile device by your browser. They are used for many things, such as remembering whether you have visited our site before, matching content to your preferred interests or to help us work out how many new website visitors we get each month.
Systematics reserves the right to update this cookie policy from time to time. Any changes will be posted within this page and shall become effective as soon as they are posted. Continued use of the website or app constitutes your agreement to all such updates.
Links to other websites
Our website may, from time to time, contain links to and from the websites of our partner networks. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we don’t accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites. This privacy policy applies solely to the personal data collected by Systematics International Ltd.
Managing and deleting cookies
Most browsers automatically accept cookies, but you can modify your web browser setting to decline cookies. If you choose to do this, you may not be able to avail yourself of some or all of the functionalities that the website or the service may offer.
Within the most commonly used browsers such Internet Explorer, Firefox, Chrome, Safari web, iOS, you can refer to the “Help” functionality on how to delete browser cookies and cache.
First Party Cookies
The following cookies are set by this website:
| Cookie Name | Duration | Purpose |
| catAccCookies | 30 days | This cookie is set by the UK cookie consent plugin we have on the website to record that this site uses cookies. |
| _ga | 2 years | used to distinguish users |
4) Keeping your information
We will only use and store your information for as long as it is required for the purposes it was collected for. How long it will be stored for depends on the information in question, what it is being used for and, sometimes, statutory legal requirements.
How we secure your data
Information system and data security is imperative to us to ensure that we are keeping our customers, employees and other business partners safe.
We operate a robust system via Rackspace, our hosting provider. Rackspace ensures that they are up to date with the latest protection systems and firewalls in order to secure against the ever changing threats.
Our staff sign a confidential agreement document and are made aware of information security and data protection on employment and annually thereafter to they are reinforced by the responsibilities and requirements set out in our information security policies.
When you trust us with your data we will always keep your information secure to maintain your confidentiality.
Disclosing and sharing information
When we allow third parties acting on behalf of Systematics to access to your information, we will always have complete control of what they see, how long they see it for and what they are allowed to do with it. We do not sell or share your personal information for other organisations to use.
Personal data collected and processed by us may be shared with the following groups where necessary:
- Systematics employees
- Research Bodies who run the marketing or market research platform on our behalf;
- Third party cloud hosting and IT infrastructure providers who host the website and provide IT support in respect of the website;
Also, under strictly controlled conditions:
- Contractors
- Service Providers providing services to us
- Advisors
- Agents
We may also disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions and other agreements; or to protect the rights, property, or safety
of Systematics, our customers, supporters and visitors. This includes exchanging information with other companies and organisations for the purposes of fraud protection.
Storage of information
Systematics operations are based in the UK and we store most of our data within the European Union (EU). Some organisations which provide services to us may transfer data outside the European Economic Area but we’ll only allow this if your data is adequately protected. Some of our systems are provided by US companies and whilst it is our policy that we prefer data hosting and processing to remain on EU-based solutions, it may be that using their products results in data transfer to the USA. However, we only allow this when we certain it will be adequately protected. (e.g. US Privacy Shield or Standard EU contractual clauses).
Changes to this privacy policy
We’ll amend this privacy policy from time to time to ensure it remains up to date and reflects how and why we use your personal data and new legal requirements. Please visit our website to keep up to date with any changes. The current version will always be posted on our website.
This privacy policy was last updated on 18th April 2018